Some people are confused by charges for diagnostic services for a vehicle repair, even though many other services in life include diagnostic fees – things like computer service and appliance repair are just two examples. Even when we go into the doctor for a medical problem, we're paying her to diagnose our ailment and of course for the tests that go along with it. So receiving a diagnostic charge for a tricky automotive problem shouldn't be a surprise.
Automotive diagnostics can cover quite a range. If you hear a noise in your brakes, a quick visual check is usually enough to know what needs to be done. If you're having an intermittent problem with your engine, diagnosis may be much more involved.
Some think that when the check engine light comes on, the engine computer tells the technician exactly what the problem is. The reality is much different. The trouble code just tells the technician what engine parameter is out of range, not what's causing it. Your automotive repair technician needs to determine the underlying problem that's causing the symptom.
As you can imagine, some automotive diagnoses are quick and easy. Others are more involved and difficult. Of course, we want to figure out what's wrong with your vehicle and get you back on the road as quickly as possible and safely. Trust your car, truck, SUV, or fleet service to our ASE Certified automotive repair professionals.
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